Shipping Policy

Last updated: October 15, 2026

We currently fulfill orders from warehouses in the United States and China, depending on product availability and inventory location.

This Shipping Policy explains our order processing times, shipping destinations, delivery estimates, shipping costs, tracking information, and customs arrangements.

1. Order Processing Time

Orders are generally processed within 3–5 business days after payment is confirmed.

Processing time is the period required to prepare and dispatch your order before it is handed to the shipping carrier.

Processing times may be longer during holidays, promotions, or periods of unusually high order volume.

2. Shipping Destinations

We currently ship to eligible addresses within the contiguous United States.

We do not currently ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. territories and outlying islands
  • Military addresses, including APO/FPO addresses

Please make sure your shipping address is within our current service area before placing an order.

3. Delivery Time

Estimated delivery times below are calculated from the date the order is shipped, excluding the order processing time.

U.S. Warehouse Shipments

Estimated delivery time: 3–7 business days

China Warehouse Shipments

Estimated delivery time: 10–15 business days

Delivery estimates are provided for reference and are not guaranteed.

Actual delivery times may vary due to carrier delays, customs processing, weather conditions, holidays, or other circumstances outside our reasonable control.

4. Shipping Costs

We offer free standard shipping to eligible addresses within the contiguous United States.

Unless otherwise clearly stated on the product page or during checkout, no standard shipping charge will be added to eligible U.S. mainland orders.

Any optional expedited shipping service and its applicable charge will be displayed or confirmed before payment.

5. Multiple Warehouse Fulfillment

Hasweld fulfills orders through warehouses located in both the United States and China.

Depending on product availability and inventory location, your order may be shipped from either warehouse.

The shipping origin may therefore vary by product and order.

If an order contains multiple products, items may be shipped separately or from different fulfillment locations when necessary.

6. Shipping Carriers

Standard shipments may be handled by carriers including USPS and UniUni.

Where expedited shipping is available, carriers may include UPS or DHL, depending on the destination, service availability, and shipping arrangements.

Carrier selection may vary based on the fulfillment location and shipping service.

7. Tracking Information

Once your order has been shipped, we will send tracking information to the email address provided with your order.

You can use the tracking number and the carrier's tracking system to monitor the progress of your shipment.

Tracking information may take some time to become active after the package has been handed to the carrier.

8. Customs, Duties, and Taxes

For eligible shipments to the contiguous United States, Hasweld covers applicable customs duties and import taxes associated with standard order fulfillment.

Customers are not expected to pay standard import duties or import taxes separately for eligible orders.

If a carrier or customs authority contacts you regarding a customs or import charge related to your order, please contact us at sales@hasweld.us so that we can assist with the matter.

9. Delivery Delays

Delivery estimates may be affected by circumstances outside our reasonable control, including customs inspections, carrier delays, severe weather, holidays, transportation disruptions, or other unexpected events.

A delay does not automatically qualify an order for a refund.

If your tracking information shows an unusual or prolonged delay, please contact our customer support team for assistance.

10. Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

Email: sales@hasweld.us

Phone: +86 15367110804

Address: Agricultural Expo Center & Green Food City B4009, No. 540 Zhongyi 1st Road, Jingwanzi Subdistrict, Yuhua District, Changsha, Hunan 410000, China

Customer Support: Email us anytime at sales@hasweld.us. We typically respond within 1 business day.

Live Chat: Our chat window is open 24/7 for your convenience. Messages received outside our office hours will be answered within 1 business day.